Only received part of your order?
We really don't want you to miss out on anything that you've ordered, so sometimes we fill orders from multiple warehouses which may result in separate deliveries. This is called a split order. We do this to make sure you can get your full order from all over New Zealand.
How does it work? If your order has been split into two parts, you'll receive your first tracking when the first item has been dispatched. You'll receive your second tracking number once your second item(s) have shipped. You won't receive both numbers at the same time and your orders will likely be delivered at different times.
Click here for ways to track your order.