While uncommon, from time to time we have an influx of customers all hoping to order the same item. This causes stock fluctuations which can result in some orders not able to be fulfilled.
If you have received an email letting you know your order was oversold, this means that we were unfortunately unable to fulfil your entire order or part of your order.
Our Terms & Conditions cover our oversell policy under section 4. Orders, Pricing & Availability -Hype DC reserves the right to accept or reject your order for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order.
When this happens, please be assured that your money has been refunded to your original payment method and can take anywhere from 3 - 5 business days to show back in your account.
Once again, we sincerely apologise for the inconvenience, this is the worst-case scenario.