Payment
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Can I pay for my order with multiple credit cards?
At this time, our online checkout system does not support payments using multiple credit cards. However, you can pay for your purchase using one credit card and one Hype DC gift card.
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How do I use my credit note?
Our credit notes can only be used in-store. When making a purchase in-store, present your credit note to the team member to have it applied to your purchase.
Want to shop online? We can convert your credit note to an online gift voucher. Find out more info here.
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What payment methods can I use?
We currently accept payment via VISA, MasterCard, American Express, PayPal, and Afterpay.
Unfortunately, we can not accept payment from cards issued overseas.
Your account will be debited at the time of order and the transaction will appear on your statement as Hype DC Pty Ltd.
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How do Zip single-use cards work?
Zip’s Single-Use Visa Card allows you to shop with companies that aren’t partnered with Zip.
If you wish to shop with us via Zip Pay, head to the Zip App and search for Hype DC. You’ll be directed to our website. When you’re ready to pay, select ‘Pay with Zip’ and a single-use card will be generated.
For a full overview, please see here.
Returns:
If you need to return your order, your refund will be credited back to your Zip Account.
Please see full instructions here.
If you have any questions or issues, please reach out to the Zip Pay team.
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What do I do if a fraudulent purchase has been made on my credit card?
We’re sorry to hear this has happened.
Please report any fraudulent purchases to your local authorities. Their team will reach out to our Loss Prevention team and determine the next steps.
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