How do I find my size?
Alternatively, call our Product Experts on 0800 497 369 for a virtual fitting.READ FULL ARTICLE
How can I break into my new shoes faster?
Need tips on breaking in your new shoes? Here's how.
Get the right fit.
With wear, your new shoes will stretch widthwise, but not lengthwise. Make sure to have at least 1cm of space from the tip of your longest toe to the front of the shoe. If you have a wide foot, choose a wide fitting style which will allow your toes to spread comfortably. Before ordering online, chat to our Product Experts either via Live Chat or on 0800 497 369 for a virtual fitting.
Take it slow.
Start by wearing your new shoes for short periods of time. Begin by wearing them around the house so that you can take them off if your feet ache or they start to rub.
Tighten the laces.
It may be tempting to loosen the laces to allow more room inside the shoe, however, tying them up tightly will help to stretch the fabric and speed up the break-in process.
Grab your thickest socks.
Wear your thickest socks whilst you break in your new shoes. It will create a thick, padded layer between your feet and your new shoes which will prevent rubbing and blisters. The bulkiness of the socks will also help to stretch the material of the shoe.
How do I break in my Dr. Martens?
Breaking in your Docs will take time and patience, but everyone goes through it. Read on to discover the ways to make this rite of passage go smoothly - we've got you covered.
1. Get the perfect fit
If you normally take half a size, we recommend sizing down. The boots should feel tight but not uncomfortable. If the boot feels uncomfortable when you try it on, especially in the width, then it is too small. Docs will soften and stretch as you wear them in - You can check out our size guide for more information.
2. Wear thick socks and keep your laces tight
Wearing thick socks will protect your feet + encourage the leather to warm up + soften faster. Keep your laces tight to encourage the boot to mould to your foot and avoid rubbing.
3. If they're brand new, start with 1-2 hour intervals
Begin by wearing your Docs around the house for short periods of time. Don't attempt a festival or long walk the first time you wear them. Some leathers stretch quicker than others, Nappa, Carpathian and Virginia are some great soft leather options.
4. Repeat until they're perfect
Follow the mentioned steps above until your boots are soft and shaped to your foot.
Throughout the years, we've heard all sorts... Let us know how you break in yours!READ FULL ARTICLE
Does Hype DC price match?
Unfortunately, we don't offer a price match guarantee if our styles are on sale with a third-party retailer.
However, join our mailing list and we'll keep you up to date with promotions and upcoming sales! Simply scroll to the bottom our homepage and enter your email address.
Do you stock vegan shoes?
Yes, we stock vegan friendly shoes. This means that the shoe is manufactured completely free of animal products, including leather, wool, fur and silk.Shop our vegan shoes HERE.Look out for styles marked 'Vegan.' while scrolling or stated within 'Details' to be certain that the shoe is vegan. If unsure, feel free to get in touch with our Product Experts here to verify.
The item I ordered has gone on sale?
Unfortunately, we don't offer a price guarantee if our styles have been markdown or a sale has launched online.READ FULL ARTICLE
We're unable to reimburse the difference for your order and the current listed price. We apologise for the inconvenience.
The item I want is sold out, will there be a restock?
Yes, we occasionally receive restocks of short-run releases, however, we unfortunately won't be able to inform you if and when, we will be restocking in a specific style.
We recommend that you take advantage of our current in-stock range, and keep up to date with new releases and restocks by joining our mailing list. Simply scroll to the bottom of our website and enter your email address. You can also keep watch on our social media channels or on our blog here.
Additionally, you can opt to receive an alert if we are restocked. Simply create an account, select your size on the product page and click 'notify me when in stock'.
Please note: that we don't have a preorder system and are unable to place single unit orders for sold out items.
Feel free to reach out to our Product team who can help you find something similar. Simply click the 'Contact Us' below.
How many pairs of limited product can I buy?
We have a strict limit of one pair per customer only when it comes to limited product.