Can I purchase a gift card online?
Unfortunately, we don't currently sell gift cards online. We're sorry for the inconvenience!
We know that purchasing gifts online can be tricky, so our Product Experts are here to help you find the perfect present with sizing advice, product recommendations and stock checks. They can even place the order over the phone with you!
Give them a call on 0800 497 369 and press option 1.READ FULL ARTICLE
I don’t know what my gift card balance is?
Can’t remember the amount on your gift card? Not a problem! Just follow the below steps:
- Add the item(s) you wish to purchase to your cart
- Next, click the “Cart” icon and scroll down to select “View Cart”
- On the right-hand side, you’ll see a section where it says “Add Gift Card". Click into it.
- Pop in your gift card number followed by your pin (can be found on the back of your card). Click “Check Balance”. Your remaining balance will be displayed on the screen!
- Hit “Apply Total” to use the gift card!
What is my gift card PIN?
Don’t remember your gift card PIN? No worries! Simply reach out to our Product Experts and we’ll help you track it down.READ FULL ARTICLE
Can I make my credit note an online gift voucher ?
We can convert your credit note into an online gift voucher, just make sure that the credit note has not expired and still has funds left on it.
Please contact our Product Experts and provide them with the below information.
- Full name
- Credit note number
- Date of expiry
READ FULL ARTICLE
Need a credit note extension?
Simply contact our Product Experts with your credit note number and we'll take it from there.
What are the gift card terms & conditions?
Gift Cards sold in-store, expire 3 years from the date of issue and are redeemable at any Hype DC retail store in Australia.
These cards cannot be replaced if lost or stolen. No refunds, store credits or cash will be provided for unused balances. Remaining balances on the card will only be available before the expiry date. Once the expiry date is reached, all remaining balances become unavailable. We do not currently sell Gift Cards Online.READ FULL ARTICLE
Please note: Gift cards purchased in Australia may only be redeemed in Australia.