How does ordering in-store work?
If your size isn't available in-store, our team can order your item from another store and have it delivered to your house.
When placing an order in-store, please double-check that you provide your correct delivery address and contact details.
Your item will be delivered within 2-9 business days.
Returning an in-store order
If you would like to return your item, please ensure that you adhere to our Returns Policy.READ FULL ARTICLE
Please note that a refund can only be processed in-store at this time as we are working towards solidifying a seamless refund experience. Please ensure that you bring along your proof of purchase when returning an item in-store.
How long will my in-store order take to arrive?
Please note: Due to disruptions in flight schedules as a result of COVID-19 restrictions, we are experiencing delays. Our team are working hard to ensure you get your order as soon as possible.
If you ordered in-store, your delivery can take anywhere between 2-9 business days. You can check out our Delivery Timeframes for more information.
Your order confirmation will be sent to the email address that was entered in upon placing the order.
Once your item/s have been dispatched, you will receive your tracking details. For more information on how to track your order, click here.READ FULL ARTICLE