Store Information

COVID SAFE PLAN
To protect the wellbeing of our team and customers, we have introduced several measures to prevent the spread of COVID-19 in store. 

Face masks in-store
Face masks are mandatory when shopping in our stores.

Keep a safe distance from others where possible
Social distancing tape will be placed around our floors and seating areas. These can be found throughout the store as reminders, as well as areas where you may be required to queue.

Use EFTPOS/Paywave/Tap n Go services available
We strongly encourage you to use your card or phone to tap and pay instead of cash, whenever possible.

Introduce a limit to the number of customers in-store at any given time.
Our stores will have signage displayed with the max capacity allowed in-store at any one time.
If the store has reached capacity, the number of customers will be managed using a one in, one out policy.

Use sanitisation station upon entering the store
Hand sanitiser will be available for all customers upon entry.

Regular cleaning routines throughout the entire store
We apply the highest standard of cleanliness and hygiene across our stores. We have increased the routine cleaning of frequently touched hard surfaces.

Remove and put on your own footwear
Our team will still be available to assist you with any sizing questions you may have, however they will maintain a 2-metre distance to comply with social distancing! We will also have disposable try-on socks and gloves available.

Training for team members on social distancing and additional hygiene measures
All of our team members will be required to complete a training course.

Thank you for playing your part in helping us practise social distancing. We appreciate your continued support as we work through this together.

Hype DC.

Use our Store Locator to find your nearest Hype DC store.